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Four plans, and this is exactly where they differ. Already know what you need? The prices are summarised more briefly on the pricing page.

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Compare all plans Start € 59/mo Try it free Most popular Complete € 125/mo Try it free Growth € 295/mo Try it free Custom On request Book a call
What you get
AI employees One AI employee has one knowledge base and one character. A second shop with its own range and its own terms needs its own employee. 1 1 2 more
Domains The same shop at another address — a Belgian or German version, say — is an extra domain, not an extra employee. 1 3 5 more
AI usage included p/m Every answer takes computing power, and an answer that looks something up in your shop takes more than a plain question. Your plan includes AI usage worth 10% of the monthly price, at cost. You see your usage live in your dashboard. € 5.90 € 12.50 € 29.50 on request
Extra AI employee Not included € 59/mo € 59/mo on request
Setup free € 500 one-off from € 1,000 fixed price up front
Usage above what is included Your AI employee always keeps working. Whatever goes above your plan is billed monthly afterwards at cost plus 20%. If that comes to less than € 10, we charge nothing. cost + 20% cost + 20% cost + 20% on request
Knowledge and training
Trained on your website Included Included Included Included
Documents, pricing and terms Included Included Included Included
Answers in your tone of voice Included Included Included Included
Every language your visitor speaks Your knowledge base is in your own language. He answers in whatever language the visitor uses, without you translating anything. Included Included Included Included
Chat in the language of the page If your site has an English or German version, the chat opens in that language there too: welcome message, starter questions, name and the AI notice. We prepare those texts per language for you. Included Included Included Included
Monthly optimisation Not included Included Included Included
Knowledge updates when your offering changes Not included Included Included Included
Channels
Chat on your website Included Included Included Included
Facebook Messenger Not included Included Included Included
Instagram DM Not included Included Included Included
WhatsApp On the roadmap. Until it is there, we do not promise it — existing customers get it first. Not included Not included Not included Not included
What he does
Answer customer questions Included Included Included Included
Hand over to your inbox Included Included Included Included
Your own team takes over the conversation Not included Included Included Included
Qualify leads Not included Not included Included Included
Meetings in your calendar Via Cal.com or Calendly: he recognises when someone wants a meeting and sends the link, instead of leaving a callback request. Not included Not included Included Included
Integrations
Shopify Our only ready-made integration: order status, track & trace, stock per variant and delivery times. Runs through the Shopify Admin API with read-only access — no write access, no payment data. Not included Not included Included Included
Other e-commerce platforms WooCommerce, Lightspeed, Magento and your own order or ERP systems we build case by case, with a fixed price up front. Not included Not included on request on request
Customer system (CRM) HubSpot or Pipedrive, or your own CRM via a webhook. A qualified lead arrives as a contact, with the whole conversation attached. Not included Not included Included Included
Your own systems Webhook or API to whatever you run yourself. All integrations are read-only by default; write actions we agree up front, one by one. Not included Not included Not included Included
Insight and guidance
Read back every conversation Included Included Included Included
This month's conversations in your dashboard Included Included Included Included
Tickets for changes and requests In your customer portal: every request in one place, with a screenshot attached. You see the status and get our reply by email. If something falls outside your plan, you get a proposal first. Included Included Included Included
Quarterly review with Dennis Not included Not included Included Included
Terms
Minimum term 3 months 3 months 3 months on request
Then cancel monthly Included Included Included Included
Not satisfied in the first month? Setup refunded Included Included Included Included

Several webshops or brands. The same shop at another address is an extra domain and costs nothing extra. A different shop with its own range and its own terms needs its own AI employee: € 59 per month.

AI usage. Every plan includes AI usage worth 10% of the monthly price, at cost. If you go above it — an agent that looks things up in your shop uses more than a plain question — we bill the difference afterwards at cost plus 20%, and nothing below € 10. Your agent always keeps working, and you see your usage live in your dashboard.

Integrations. Shopify is the only one that is ready-made: no custom build, no separate quote. What he pulls from it is on the Shopify page. All other systems — from WooCommerce to your own ERP — we build case by case with a fixed price up front; on integrations you can see per system what is standard and what is not.

All prices per month, excluding VAT. Looking for more than customer questions? See Marketing OS: a separate product, not the next step on this ladder.

Not sure yet? Try it first.

Within 48 hours we train a trial version on your own website. You test him with your own customer questions and only then decide.

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